If you want to download or delete your Halo health data, you can do so from the Settings page in the app. You do not need to take any additional steps.īeginning on August 1, 2023, Amazon Halo devices, and the Amazon Halo app, will no longer function. If you have a paid subscription, as of today you will no longer be charged the monthly subscription fee. In addition, any unused prepaid Halo subscriptions fees will be refunded to your original payment method.
In the coming weeks, Amazon will fully refund purchase(s) made in the preceding 12 months of Amazon Halo View, Amazon Halo Band, Amazon Halo Rise, and Amazon Halo accessory bands. We understand this news may be disappointing for you. While we are proud of what we built, we recently made the difficult decision to stop supporting Amazon Halo effective July 31, 2023. For customers, we have begun sending the below email, and we want to share it here, too:Īt Amazon, we think big, experiment, and invest in new ideas like Amazon Halo in our efforts to delight customers. For employees who are impacted by this decision, we are providing packages that include a separation payment, transitional health insurance benefits, and external job placement support. In other regions, we are following local processes, which may include time for consultation with employee representative bodies and possibly result in longer timelines to communicate with impacted employees. We notified impacted employees in the U.S. We are incredibly proud of the invention and hard work that went into building Halo on behalf of our customers, and our priorities are taking care of our customers and supporting our employees. We recently made the very difficult decision to stop supporting Amazon Halo effective July 31, 2023.
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